Service quality in a higher education context : an integrated model
Year of publication: |
2012
|
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Authors: | Sultan, Parves ; Wong, Ho Yin |
Published in: |
Asia Pacific journal of marketing and logistics. - Bingley : Emerald Group Publishing Limited, ISSN 1355-5855, ZDB-ID 1174740-7. - Vol. 24.2012, 5, p. 755-784
|
Subject: | Hochschullehre | Higher education teaching | Dienstleistungsqualität | Service quality | Vertrauen | Confidence | Studierende | Students | Australien | Australia |
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