Service quality in leisure and tourism
Christine Williams and John Buswell
| Year of publication: |
2003
|
|---|---|
| Authors: | Williams, Christine ; Buswell, John |
| Publisher: |
Wallingford [u.a.] : CABI Publ. |
| Subject: | Tourism | Customer services | Quality control | Tourismus | Dienstleistung | Qualitätsmanagement | Freizeitindustrie |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | IX, 230 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-85199-541-1 |
| Classification: | Erholung, Tourismus: Allgemeines ; Qualitätsmanagement |
| Source: |
Persistent link: https://www.econbiz.de/10004720030