Service quality in outsourced facility maintenance services
Year of publication: |
2007
|
---|---|
Authors: | Marja Rasila, Heidi ; Florian Gersberg, Nils |
Published in: |
Journal of Corporate Real Estate. - Emerald Group Publishing Limited, ISSN 1479-1048, ZDB-ID 2039746-X. - Vol. 9.2007, 1, p. 39-49
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Service levels | Quality | Maintenance | Service failures |
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