Service quality in supply chain: empirical evidence from Indian automotive industry
Year of publication: |
2011
|
---|---|
Authors: | Pandey, Gyan Prakash |
Published in: |
Supply chain management : an international journal. - Bingley : Emerald Group Publishing Limited, ISSN 1359-8546, ZDB-ID 1386978-4. - Vol. 16.2011, 5, p. 362-378
|
Subject: | Dienstleistungsqualität | Service quality | Lieferkette | Supply chain | Lieferantenmanagement | Supplier relationship management | Performance-Messung | Performance measurement | Kfz-Industrie | Automotive industry | Indien | India |
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