Service quality in supply chain: empirical evidence from Indian automotive industry
Year of publication: |
2011
|
---|---|
Authors: | Prakash, Gyan |
Published in: |
Supply Chain Management: An International Journal. - Emerald Group Publishing Limited, ISSN 1758-6852, ZDB-ID 2028208-4. - Vol. 16.2011, 5, p. 362-378
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Service quality assurance | Supply chain management | Competitive advantage | Organizational performance |
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