Service quality in the electricity industry: The role of privatization and managerial behavior
| Year of publication: |
2007
|
|---|---|
| Authors: | Fumagalli, Elena ; Garrone, Paola ; Grilli, Luca |
| Published in: |
Energy Policy. - Elsevier, ISSN 0301-4215. - Vol. 35.2007, 12, p. 6212-6224
|
| Publisher: |
Elsevier |