Service quality in tourism : measurement methods and empirical analysis
Michael Langer
| Year of publication: |
1997
|
|---|---|
| Authors: | Langer, Michael |
| Publisher: |
Frankfurt am Main [u.a.] : Lang |
| Subject: | Tourismus | Servicepolitik | Qualitätsmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 196 S. : graph. Darst. |
|---|---|
| Series: | Markt-Management. - Frankfurt am Main [u.a.] : Lang, ISSN 1432-914X. - Vol. 1 |
| Type of publication: | Book / Working Paper |
| Notes: | Literaturverz. S. 171 - 188 |
| ISBN: | 3-631-31226-1 |
| Classification: | Betriebswirtschaft: Sonstiges ; Erholung, Tourismus: Allgemeines |
| Source: |
Persistent link: https://www.econbiz.de/10004335610