Service quality models in banking : a review
Jaya Sangeetha; S. Mahalingam
| Year of publication: |
2011
|
|---|---|
| Authors: | Sangeetha, Jaya ; Mahalingam, S. |
| Published in: |
International journal of Islamic and Middle Eastern finance and management. - Bingley : Emerald, ISSN 1753-8394, ZDB-ID 2460750-2. - Vol. 4.2011, 1, p. 83-103
|
| Subject: | Bankgeschäft | Banking services | Dienstleistungsqualität | Service quality | Messung | Measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Übersichtsarbeit ; Systematic review |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009229436