Service quality of airports' food and beverage retailers : a fuzzy approach
Giacomo Del Chiappa, Juan Carlos Martin, Concepcion Roman
| Year of publication: |
June 2016
|
|---|---|
| Authors: | Del Chiappa, Giacomo ; Martín, Juan Carlos ; Román García, Concepción |
| Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 53.2016, p. 105-113
|
| Subject: | Service quality | Food and beverage | Age | Airport | Fuzzy analysis | Ernährungsindustrie | Food industry | Dienstleistungsqualität | Fuzzy-Set-Theorie | Fuzzy sets | Flughafen | Getränkeindustrie | Beverage industry | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jairtraman.2016.02.002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011546123