Service quality perception and satisfaction in a New Zealand festivalscape : buying behavior effects
Year of publication: |
2013
|
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Authors: | Bruwer, Johan |
Published in: |
Tourism analysis : an interdisciplinary tourism & hospitality journal. - Putnam Valley, NY : Cognizant, LLC., ISSN 1083-5423, ZDB-ID 2019463-8. - Vol. 18.2013, 1, p. 61-77
|
Subject: | Festivalscape | Quality perception | Satisfaction | Buying behavior | Servicescape | repeat visitor | First-time visitor | Wine | Dienstleistungsqualität | Service quality | Neuseeland | New Zealand | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Urlaubsverhalten | Holiday behaviour | Produktqualität | Product quality | Wein |
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