Service quality, price caps and the USO under entry
Year of publication: |
2009
|
---|---|
Authors: | Crew, Michael A. ; Kleindorfer, Paul R. |
Published in: |
Progress in the competitive agenda in the postal and delivery sector. - Cheltenham [u.a.] : Elgar, ISBN 1-84844-060-X. - 2009, p. 1-22
|
Subject: | Postsektor | Postal sector | Dienstleistungsqualität | Service quality | Anreizregulierung | Incentive regulation | Universaldienst | Universal service | Theorie | Theory |
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