Service quality research on China’s hospitality and tourism industry
Year of publication: |
2015
|
---|---|
Authors: | Tsang, Nelson K. F. ; Lee, Louisa Yee-Sum ; Qu, Hailin |
Published in: |
International Journal of Contemporary Hospitality Management. - Emerald Group Publishing Limited, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 27.2015, 3, p. 473-497
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | China | Hospitality industry | Service quality | Tourism industry | Chinese literature | Synthesis review |
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