Service research priorities in a rapidly changing context
Amy L. Ostrom, A. Parasuraman, David E. Bowen, Lia Patrício, and Christopher A. Voss
| Year of publication: |
2015
|
|---|---|
| Authors: | Ostrom, Amy L. ; Parasuraman, A. ; Bowen, David E. ; Patrício, Lia ; Voss, Christopher A. |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 18.2015, 2, p. 127-159
|
| Subject: | research priorities | service field | technology | transformative service research | innovation | cocreation | service design | big data | Dienstleistung | Services | Dienstleistungssektor | Service industry | Innovation | Forschung | Research | Big Data | Big data |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011283713