Service sabotage in hospitality : a meta-analytic review
Year of publication: |
2022
|
---|---|
Authors: | Liu, Mingwei ; Zhang, Pengcheng ; Gui, Chenglin ; Lei, Chao ; Ji, Xiaotong |
Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 31.2022, 8, p. 984-1008
|
Subject: | hospitality research | meta-analytic | review | Service sabotage | Meta-Analyse | Meta-analysis | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Arbeitsverhalten | Work behaviour | Gastgewerbe | Hospitality industry | Bibliometrie | Bibliometrics |
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