Service Science in China

Online-Ressource (XIII, 461 p. 65 illus, digital)

Description based upon print version of record

Service Science in China; Preface; Contents; Chapter 1: Service Economy Knocks; 1.1 Tide of Service Economy; 1.1.1 The Growing Share of Service Industry: A Statistical Interpretation of Service Economy Era; Significant Rise of Service Sector in the Global Economy; Rule for the Rise of Ratio of the Service Sector; 1.1.2 Enterprise Servitization: Micro-interpretation of the Service Economy Era; 1.1.3 Formation of Modern Service Industry System: Industrial Interpretation to the Service Economy Era; Constant Appearance of Emerging Service Industry

Understanding of the Modern Service Industry SystemClassification of Modern Service Industry; Classifications Based on Historic Periods; Classifications Based on Function and Nature; Classifications Based on Link Positioning; Industrial Characteristics of Service Economy Era; 1.1.4 Knowledge and Network: Social Characteristics of the Service Economy Era; Service Activity Is in Everywhere; What Are People Pursuing After Being Satisfied by Abundant Material?; Challenges to the Organization of Traditional Bureaucratic Structure; FYI The Future Society Is Wet

Knowledge Innovation Is the Driving Force of the Service Economy Era1.1.5 Power Source of Service Economy Development; Drive of New Life Style and Values Adjustment; Needs for Decreasing the Transaction Cost and Boosting the Efficiency; Needs for Transforming the Economy Growth Mode to Achieve Sustainable Development; FYI LOHAS; Powerful Support of Modern Information Technology; 1.2 Development of Service Economy in China; 1.2.1 Overview of the Development of Service Economy in China; Surfacing of Service Economy Trend; Growing Proportion of Service Industry

Accelerated Growth of Added-Value of Service IndustrySpeed-Up of Employment Rate in the Service Industry; Disparity with Other Countries; Overview of Chinese Service Industry; How Far Is China from a Service Economy Era?; 1.2.2 Internal Driving Force for the Development of Service Economy in China; FYI The Concept of Smiling Curve and Soft 3; 1.2.3 Opportunities for the Development of Service Economy in China; 1.2.3.1 Domestic Economic Base; The International Environment Beneficial to the Development of Service Economy in China; References; Chapter 2: The Rise of Service Science

2.1 The Origin of Service Science2.1.1 The Call of Service Economy Development; 2.1.2 Formation of the Concept of Service Science; 2.1.3 Theoretical Basis of Service Science; 2.1.3.1 Modern Service Management Theory; 2.1.3.2 Scientific Research Tools; 2.2 The Development of Service Science; 2.2.1 Promotion of World-Wide Governments; 2.2.1.1 To Promote the Development of Service Science by National Strategy; The US; Europe; Developing Countries; 2.2.1.2 To Promote the Development of Science Service Through Supporting Service Sector; 2.2.2 Attention from the Academic Field

2.2.3 Exploration of Enterprise Practice

10.1007/978-3-642-34497-8 [DOI]

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