Service science, management, engineering, and design (SSMED) : an emerging discipline ; outline & references
Year of publication: |
2011
|
---|---|
Authors: | Spohrer, Jim ; Kwan, Stephen K. |
Published in: |
Information systems and new applications in the service sector : models and methods. - Hershey. Pa. [u.a.] : Business Science Reference, ISBN 978-1-60960-138-6. - 2011, p. 194-226
|
Subject: | Dienstleistungsmanagement | Service management | Betriebswirtschaftslehre | Business economics | Ökonomische Ideengeschichte | History of economic thought |
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