Service sweethearting : an effective way to increase tips?
Year of publication: |
2023
|
---|---|
Authors: | Lynn, Michael |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 114.2023, p. 1-4
|
Subject: | Employee-theft | Restaurant tipping | Service sweethearting | Gastronomie | Restaurant industry | Trinkgeld | Tipping behaviour | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality |
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