Service system interactions at tertiary institutions : a South African perspective
Year of publication: |
2014
|
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Authors: | Green, Paul |
Published in: |
International business and economics research journal. - Littleton, Colo., ISSN 1535-0754, ZDB-ID 2143670-8. - Vol. 13.2014, 1, p. 11-19
|
Subject: | Service Systems | Work System Framework | ISPAR Model | South Africa | Tertiary | Service Quality | Südafrika | Dienstleistungsqualität | Service quality | Dienstleistung | Services | Dienstleistungssektor | Service industry |
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