Serviceology for services : 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017 : proceedings
Yoshinori Hara, Dimitris Karagiannis (eds.)
| Year of publication: |
[2017]
|
|---|---|
| Other Persons: | Hara, Yoshinori (ed.) ; Karagiannis, Dimitris (ed.) |
| Institutions: | ICServ <5., 2017, Wien> |
| Publisher: |
Cham : Springer |
| Subject: | Dienstleistungsinnovation | Service innovation | Dienstleistungsmanagement | Service management | Kundenintegration | Customer integration | Kundenzufriedenheit | Customer satisfaction | Interdisziplinäre Forschung | Interdisciplinary research | Dienstleistung | Innovation | Management | Verbraucherzufriedenheit |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | XV, 236 Seiten Illustrationen 23.5 cm x 15.5 cm |
|---|---|
| Series: | Lecture notes in computer science. - Berlin, Germany : Springer, ISSN 0302-9743, ZDB-ID 121909-1. - Vol. 10371 |
| Conferences: | ICServ ; 5 (Vienna) : 2017.07.12-14 International Conference on Serviceology ; 5 (Vienna) : 2017.07.12-14 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Konferenzschrift ; Conference proceedings ; Sammelwerk ; Collection of articles of several authors |
| Language: | English |
| Notes: | Literaturangaben Rückentitel: ICServ 2017 |
| ISBN: | 3-319-61239-5 ; 978-3-319-61239-3 ; 978-3-319-61240-9 |
| Other identifiers: | 10.1007/978-3-319-61240-9 [DOI] |
| Classification: | Dienstleistungen: Allgemeines |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011664142