Services marketing : text, cases, & readings
Year of publication: |
1984
|
---|---|
Other Persons: | Lovelock, Christopher H. (contributor) |
Publisher: |
Englewood Cliffs, NJ : Prentice-Hall |
Subject: | Dienstleistung | Marketing |
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Call Center - neue Taylorisierung oder innovative Dienstleistungsorganisation?
Bittner, Susanne, (1999)
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Langer, Markus F., (2001)
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German and Anglo-Saxon Approaches on Services and Services Marketing : Taking Stock - Looking Ahead
Haase, Michaela, (2008)
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Marketing public transit : a strategic approach
Lovelock, Christopher H., (1987)
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Managing services : marketing, operations, and human resources
Lovelock, Christopher H., (1988)
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Star, Steven H., (1977)
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