Servicescape elements, customer predispositions and service experience : the case of theme park visitors
Ping Dong; Noel Yee-Man Siu
| Year of publication: |
2013
|
|---|---|
| Authors: | Dong, Ping ; Siu, Noel Yee-Man |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 36.2013, p. 541-551
|
| Subject: | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Freizeitwirtschaft | Leisure industries | Dienstleistungsmanagement | Service management | Hongkong | Hong Kong |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009736141