Signaling eco-certification : implications for service coproduction and resource efficiency
Year of publication: |
2014
|
---|---|
Authors: | Zhang, Jie Jennifer ; Joglekar, Nitin ; Verma, Rohit |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 25.2014, 4, p. 494-511
|
Subject: | Resource efficiency | Service delivery system | Services management | Eco-friendly service concept | Service coproduction | Signaling effect | Dienstleistungsmanagement | Service management | Signalling | Theorie | Theory | Dienstleistungssektor | Service industry | Unternehmensdienstleistung | Business services | Dienstleistung | Services |
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