Situational influences on the evaluation of other-customer failure
Wen-Hsien Huang; Yi-Ching Wang
| Year of publication: |
2014
|
|---|---|
| Authors: | Huang, Wen Hsien ; Wang, Yi-ching |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 36.2014, p. 110-119
|
| Subject: | Consumer misbehavior | Negative customer-to-customer interaction | Group size | Tie strength | Consumption goals | Dissatisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010239319