SMART-QUAL : a dashboard for quality measurement in higher education institutions
Year of publication: |
2023
|
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Authors: | Adot, Esther ; Akhmedova, Anna ; Alvelos, Helena ; Barbosa-Pereira, Sofia ; Berbegal-Mirabent, Jasmina ; Cardoso, Sónia ; Domingues, Pedro ; Franceschini, Fiorenzo ; Gil-Doménech, Dolors ; Machado, Ricardo J. ; Maisano, Domenico ; Marimon, Frederic ; Mas-Machuca, Marta ; Mastrogiacomo, Luca ; Melo, Ana I. ; Miguéis, Vera ; Rosa, Maria João Valente ; Sampaio, Paulo ; Torrents, Dani ; Xambre, Ana Raquel |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 40.2023, 6, p. 1518-1539
|
Subject: | Dashboard | Higher education institutions | Quality assurance | Quality performance | Hochschule | Higher education institution | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement |
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