Social cost efficient service quality : integrating customer valuation in incentive regulation : evidence from the case of Norway
Christian Growitsch, Tooraj Jamasb, Christine Müller, and Matthias Wissner
| Year of publication: |
[2016]
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| Authors: | Growitsch, Christian ; Jamasb, Tooraj ; Müller, Christine ; Wissner, Matthias |
| Published in: |
Data envelopment analysis : a handbook of empirical studies and applications. - New York : Springer, ISBN 1-4899-7682-5. - 2016, p. 71-91
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| Subject: | Norwegen | Norway | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.1007/978-1-4899-7684-0_4 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011474699