Social Media and Disasters: Applying a New Conceptual Framework to the Case of Storm Desmond

Conceptual frameworks which seek to integrate social media uses into disaster management strategies are employed in a range of events. With continued variations to online practices, developments in technology, and changes in online behaviours, it is imperative to provide conceptual frameworks which are relevant, current and insightful. This paper firstly conceptualizes a range of recent literature through inductive coding and proposes a new conceptual framework of current social media uses. Secondly, the framework is applied to a case study of a multi-hazard disaster: which are predicted to grow in severity and frequency due to climate change, alongside increased habitation of at-risk zones. Storm Desmond 2015 has been selected. Snowball sampling is used to identify networks of interest, and thematic analysis used to track changes in Twitter content over time. Web accessibility and information reliability issues are presented and discussed.