Social work management and leadership : managing complexity with creativity

1. Introduction -- 2. Governance, markets and managerialism; and a framework for alternative approaches -- 3. The individual manager and leader through a rational-objectivist lens -- 4. The reflective individual in management and leadership -- 5. Rational planning and control : rational-objectivist approaches to organizations -- 6. New metaphors for management : reflective-pluralist approaches to organizations -- 7. Challenges for social work management and leadership -- 8. Towards ethical management and leadership in social work.