Socio-demographic, shopping self-concept, and shopping-context related moderators of customer experience
Year of publication: |
2023
|
---|---|
Authors: | Mishra, Anubhav A. ; Verma, Megha |
Published in: |
The international review of retail, distribution and consumer research. - London : Routledge, ISSN 1466-4402, ZDB-ID 1481049-9. - Vol. 33.2023, 2, p. 155-177
|
Subject: | Customer experience | Moderation | Patronage | Quality | Reputation | Satisfaction | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing |
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