Softening the blow : company self-disclosure of negative information lessens damaging effects on consumer judgment and decision making
Year of publication: |
2014
|
---|---|
Authors: | Fennis, Bob Michaël ; Stroebe, Wolfgang |
Published in: |
Journal of business ethics : JOBE. - Dordrecht : Springer, ISSN 0167-4544, ZDB-ID 868017-6. - Vol. 120.2014, 1, p. 109-120
|
Subject: | Consumer behavior | Social influence processes | Judgment and decision making | Company trustworthiness beliefs | Konsumentenverhalten | Consumer behaviour | Experiment | Entscheidung | Decision | Kognition | Cognition |
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