Software product assessment based on customer inputs: metrics and managerial implications
Year of publication: |
2005
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Authors: | Damien, Paul ; Krishnan, Mayuram S. ; Meyer, Mary C. ; Ramaswamy, Venkatram |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 21864925. - Vol. 1.2005, 1, p. 44-55
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