Some Determinants of Satisfaction and Quality Performance in the Electronic Components Industry - As internal design and production processes have been simplified, standardized, and brought under statistical control, firms have looked to systems and channels outside operations to further reduce defectives and improve conformance quality. Because most manufacturers buy more than half their inputs ...
| Year of publication: |
2000
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| Authors: | Forker, Laura B. ; Hershauer, James C. |
| Published in: |
Production and inventory management journal : journal of the American Production and Inventory Control Society, Inc. - Washington, DC : Soc., ISSN 0897-8336, ZDB-ID 10542929. - Vol. 41.2000, 2, p. 14-20
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