Some implementation challenges of knowledge management systems: a CRM case study
Year of publication: |
2003
|
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Authors: | Bygstad, Bendik |
Published in: |
Knowledge management : current issues and challenges. - Hershey, Pa. [u.a.] : IRM Press, ISBN 1-931777-51-9. - 2003, p. 173-186
|
Subject: | Beziehungsmarketing | Relationship marketing | Norwegen | Norway | Wissensmanagement | Knowledge management |
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