Stages of concern towards quality management system : a case study in Graduate School of Business
Year of publication: |
2011
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Authors: | Ling, Tan Cheng ; Hasnah Haron ; Chuah, Joe Yin |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 8.2011, 3, p. 356-370
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Subject: | Qualitätsmanagement | Quality management | Organisatorischer Wandel | Organizational change | Arbeitszufriedenheit | Job satisfaction | Standardisierung | Standardization | Wirtschaftshochschule | Economics department | Malaysia |
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