Stepping up, stepping out : the elderly customer long-term health-care experience
Year of publication: |
2022
|
---|---|
Authors: | Lin, Cheng-Yu ; Chou, En-Yi |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 36.2022, 8, p. 1076-1094
|
Subject: | Elderly customers | Long-term care experience | Quality of life | Social cognitive theory | Social exchange theory | Social participation | Ältere Menschen | Elderly people | Häusliche Pflege | Domestic care | Lebensqualität | Sozialpsychologie | Social psychology | Altenhilfe | Elderly care | Alternde Bevölkerung | Aging population |
-
Niimi, Yoko, (2016)
-
Female employment and elderly care : the role of care policies and culture in 21 European countries
Naldini, Manuela, (2016)
-
Niimi, Yoko, (2021)
- More ...
-
Building a social media community around your brand : the moderating role of firm engagement tactics
Chou, En-Yi, (2023)
-
Investigating the role of customer forgiveness following a double deviation
Lin, Cheng-Yu, (2022)
-
Chou, En-Yi, (2021)
- More ...