Strategic human resource management of volunteers and the link to hospital patient satisfaction
Sean E. Rogers, Kaifeng Jiang, Carmen M. Rogers, and Melissa Intindola
| Year of publication: |
April 2016
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|---|---|
| Authors: | Rogers, Sean E. ; Jiang, Kaifeng ; Rogers, Carmen M. ; Intindola, Melissa |
| Published in: |
Nonprofit and voluntary sector quarterly. - Thousand Oaks, Calif. : Sage, ISSN 0899-7640, ZDB-ID 1056982-0. - Vol. 45.2016, 2, p. 409-424
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| Subject: | volunteers | hospitals | strategic human resource management | high-commitment work practices | HCAHPS | patient satisfaction | Personalmanagement | Human Resource Management | Krankenhaus | Hospital | Ehrenamtliche Arbeit | Voluntary work | Kundenzufriedenheit | Customer satisfaction | Patienten | Patients | Strategisches Management | Strategic management | Gastgewerbe | Hospitality industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/0899764015596434 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011483499