Strategies and measurement for workforce flexibility: an application of functional flexibility in a service setting
Year of publication: |
1997
|
---|---|
Authors: | Riley, Michael ; Lockwood, Andrew |
Published in: |
International Journal of Operations & Production Management. - MCB UP Ltd, ISSN 1758-6593, ZDB-ID 2032083-8. - Vol. 17.1997, 4, p. 413-419
|
Publisher: |
MCB UP Ltd |
Subject: | Employees | Functional flexibility | Hospitality industry | Quality | Service industries |
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