Strategies for service companies to cope with service characteristics
Toshiro Hirota
Year of publication: |
2009
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Authors: | Hirota, Toshiro |
Published in: |
Kansai University review of business and commerce. - Osaka : Fac, ISSN 1344-8455, ZDB-ID 20093135. - Vol. 11.2009, p. 11-26
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