Stuck in the middle with you : the effects of incongruency of senior and middle managers' orientations on TQM programmes
Year of publication: |
2010
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Authors: | Soltani, Ebrahim ; Wilkinson, Adrian |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 30.2010, 3/4, p. 365-397
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Subject: | Qualitätsmanagement | Quality management | Führungskräfte | Managers | Mittleres Management | Middle management | Großbritannien | United Kingdom |
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