Student perceptions of e-learning service quality, e-satisfaction, and e-loyalty
Long Pham, Stan Williamson, Ronald Berry
| Year of publication: |
July-September 2018
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| Authors: | Pham, Long ; Williamson, Stan ; Berry, Ronald |
| Published in: |
International journal of enterprise information systems : an official publication of the Information Resources Management Association. - Hershey, Pa. [u.a.] : IGI Publ., ISSN 1548-1115, ZDB-ID 2414367-4. - Vol. 14.2018, 3, p. 19-40
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| Subject: | E-Learning | E-Learning Loyalty | E-Learning Satisfaction | E-Learning Service Quality | E-learning | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Studierende | Students | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4018/IJEIS.2018070102 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011886390