Students' emotional bargaining in higher education: a case study of staff views
In a bid to investigate what would appear to be a relatively under-explored aspect of staff-student interactions, this paper offers a critical examination of the ways in which emotion is sometimes utilised as a resource by students in Higher Education (HE). It begins by reviewing a number of psychological and sociological studies of emotion, before moving on to an examination of the role of emotion in the HE context. Devised as a qualitative case study located in a modern English university, the paper in part adopts a discursive psychology approach to explore students’ use of emotion as a bargaining tool in emailed requests for study concessions. It also makes use of interview data collected from 12 university staff members to provide a staff perspective on the issues at hand.
Year of publication: |
2014-07
|
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Authors: | Bartram, Brendan |
Institutions: | International Institute of Social and Economic Sciences |
Subject: | Higher Education | emotional bargaining | emotion | interviews |
Saved in:
freely available
Series: | Proceedings of International Academic Conferences. - ISSN 2336-5617. |
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Type of publication: | Book / Working Paper |
Notes: | Published in Proceedings of the Proceedings of the 11th International Academic Conference, Jul 2014, pages 29-29 Number 0300920 1 pages longpage |
Classification: | I21 - Analysis of Education ; I23 - Higher Education Research Institutions ; I29 - Education. Other |
Source: |
Persistent link: https://www.econbiz.de/10011210247
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