Studying the impact of total quality management in service industries
Faisal Talib; Zillur Rahman
| Year of publication: |
2010
|
|---|---|
| Authors: | Talib, Faisal ; Rahman, Zillur |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 6.2010, 2, p. 249-268
|
| Subject: | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction | Dienstleistungssektor | Service industry | Erfolgsfaktor | Success factor |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008646944