Subjective quality information : effects of patient experience outcomes and display formats on evaluation and choice intentions
Year of publication: |
2015
|
---|---|
Authors: | Dietrich, Martin ; Renner, Simone |
Published in: |
Health marketing quarterly. - Philadelphia, Pa. : Taylor & Francis, ISSN 0735-9683, ZDB-ID 639428-0. - Vol. 32.2015, 3, p. 234-249
|
Subject: | hospital choice | health care quality information | information display format | hospital evaluation | patient experience outcomes | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Experiment | Gesundheitsversorgung | Health care | Patienten | Patients | Bewertung | Evaluation | Konsumentenverhalten | Consumer behaviour |
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