Subscribed content relationship between guest experience, personality characteristics, and satisfaction : moderating effect of extraversion and openness to experience
Year of publication: |
2015
|
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Authors: | Bujisic, Milos ; Bilgihan, Anil ; Smith, Scott |
Published in: |
Tourism analysis : an interdisciplinary tourism & hospitality journal. - Putnam Valley, NY : Cognizant, LLC., ISSN 1083-5423, ZDB-ID 2019463-8. - Vol. 20.2015, 1, p. 25-38
|
Subject: | Big five personality | Experience economy | Performance quality | Satisfaction | Persönlichkeitspsychologie | Personality psychology | Kundenzufriedenheit | Customer satisfaction | Experiment | Arbeitszufriedenheit | Job satisfaction | Dienstleistungsqualität | Service quality |
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