Supply chain performance measurement with customer satisfaction and uncertainties
Year of publication: |
2004
|
---|---|
Authors: | Reiner, Gerald |
Published in: |
Logistik-Management : Prozesse, Systeme, Ausbildung ; mit 55 Tabellen. - Heidelberg : Physica-Verlag, ISBN 978-3-7908-0121-7. - 2004, p. 217-233
|
Subject: | Lieferkette | Supply chain | Kundenzufriedenheit | Customer satisfaction | Performance-Messung | Performance measurement |
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