Supporter loyalty : conceptualization, measurement, and outcomes
Year of publication: |
February 2016
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Authors: | Wymer, Walter ; Rundle-Thiele, Sharyn |
Published in: |
Nonprofit and voluntary sector quarterly. - Thousand Oaks, Calif. : Sage, ISSN 0899-7640, ZDB-ID 1056982-0. - Vol. 45.2016, 1, p. 172-191
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Subject: | supporter loyalty | donor loyalty | retention | bequest | volunteering | organization citizenship | Beziehungsmarketing | Relationship marketing | Mitarbeiterbindung | Employee retention | Ehrenamtliche Arbeit | Voluntary work | Kundenbindung | Customer retention | Erbe | Inheritance |
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