Sustainable management of East Asia airport companies by evaluating airport service performance
Year of publication: |
2021
|
---|---|
Authors: | Lai, Po-Lin ; Zhu, Xiao-Nan |
Published in: |
Journal of international trade & commerce. - Seoul, South Korea : Korea International Trade Research Institute, ISSN 1738-8112, ZDB-ID 2920574-8. - Vol. 17.2021, 1, p. 181-196
|
Subject: | Aeronautical Service and Non-aeronautical Service | Airport Company | Dynamic Boston Consulting Group (BCG) Matrix Model | Efficiency Evaluation | Network Data Envelopment Analysis (NDEA) | Flughafen | Airport | Data-Envelopment-Analyse | Data envelopment analysis | Unternehmensberatung | Consultancy services | Dienstleistungssektor | Service industry | Performance-Messung | Performance measurement | Dienstleistungsqualität | Service quality |
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