Synergistic effects of operant knowledge resources
Year of publication: |
2010
|
---|---|
Authors: | Phillips Melancon, Joanna ; Griffith, David A. ; Noble, Stephanie M. ; Chen, Qimei |
Published in: |
Journal of Services Marketing. - Emerald Group Publishing Limited, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 24.2010, 5, p. 400-411
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Service industries | Knowledge management | Competitive advantage | Resource efficiency |
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