Systematic approach for improving medical service quality, International Journal of Economics
Year of publication: |
2013
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Authors: | Yang, Chang-lin ; Huang, Rong-hwa |
Published in: |
International journal of economics, finance and management sciences : IJEFM. - [New York, NY] : Science Publishing Group, ISSN 2326-9553, ZDB-ID 2758929-8. - Vol. 1.2013, 2, p. 108-114
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Subject: | Medical Services Quality | Gap Model analysis | Quality Function Deployment | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Gesundheitswesen | Health care system | Entwicklungsländer | Developing countries | Gesundheitsversorgung | Health care | Kundenzufriedenheit | Customer satisfaction |
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