A systematic review of consumer satisfaction studies in hospitality journals : conceptual development, research approaches and future prospects
Girish Prayag, Saman Hassibi and Robin Nunkoo
| Year of publication: |
2019
|
|---|---|
| Authors: | Prayag, Girish ; Hassibi, Saman ; Nunkoo, Robin |
| Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 28.2019, 1, p. 51-80
|
| Subject: | antecedents | conceptual developments | Consumer satisfaction | hospitality | systematic review | Krankenhaus | Hospital | Bibliometrie | Bibliometrics | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Zusammenfassung in chinesischer Sprache |
| Other identifiers: | 10.1080/19368623.2018.1504367 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012176573