Talk or type? The effect of digital interfaces on citizens' satisfaction with standardized public services
Year of publication: |
2021
|
---|---|
Authors: | Prokop, Christine ; Tepe, Markus |
Published in: |
Public Administration. - Wiley, ISSN 1467-9299, ZDB-ID 1482694-X. - Vol. 100.2021, 2 (04.05.), p. 427-443
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Publisher: |
Wiley |
Saved in:
Online Resource
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